Safety and scamsBeginner
Hardware wallet setup mistakes
Most hardware wallet losses start at setup: a used or pre-set device, a seed phrase that came in the box, or a skipped check.
- What it means
- A real device starts empty and shows new words only on its own screen, so any device or seed phrase someone else prepared may already be known to them.
- What to watch
- A broken box seal, a device that is already set up, a printed recovery card with words filled in, a skipped backup check, and a receive address you only checked in the app.
- How Compass-Alpha uses it
- The Wallets page lists hardware wallets and only needs a public address; it never asks for a seed phrase.
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More in Safety and scams
Rug pull warning signs
A rug pull is when the people behind a token take the money from its trading pool and disappear.
Fake airdrops and phishing links
Messages or tokens that promise a free airdrop to lure you to a look-alike website.
Seed phrase safety
A seed phrase is 12 or 24 words that can restore your whole wallet on any device.